I truly believe this is one area that many salons are leaving so much money 'on the table'.

We are always looking and searching for new ways of getting new customers through our doors, that does take more time and effort.

Why not look closer to home and 'feed' off your own loyal client base without too much effort.

Below you will find a mind map which will provide you with fabulous ideas to implement in your salon. You can tweak this to suit your own salon and change the services to fit your unique salon.

What value added services are your staff selling on the phone and are you 'tracking' their performance?

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